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SCT Technical Support
To help reduce the telephone and live operator wait times, SCT has developed a 3 Step system to solving your technical support issues. Common issues such as updating your device can be resolved using our new Knowledge Base and Trouble Shooting System.
NOTE: Contacing a Technical Support Respresentative via telephone or using our Live Chat Support system should only be used for device errors and NOT general support such as device updates.
SCT Technical Support:
SCT Technical Support  
 
Before proceeding to Step 2, click on the link below to be taken to our Knowledge Base. There is no need to login or sign up, simply review the articles for a solution to your Tech Support issue or view the frequently asked questions.
Click Here to Review the Knowledge Base & Frequently Asked Questions
 
Before proceeding to Step 3, click on the link below to be taken to our Trouble Shooting utility. There is no need to login or sign up, simply review the articles for a solution to your Tech Support issue or instructions to update your device.
Click Here to Review the Trouble Shooting list or instructions to update your device
 
Step 3 is to contact a Live Technical Support Representative. This should only be done if you have not found a solution in the first 2 steps.
Click Here to Review the methods of contacting a Techincal Support Representative
DEVICE DOWNLOADS:
SCT Telephone Technical Support Device Updates & Downloads:
To downoad the lastest device Firmware, Tune Revisions, Windows Drivers or software update utilities, click on the Get Updates button.
SCT Telephone Technical Support Add-On Software & Utilities:
To downoad the lastest add-on software such as SCT's Live Link Datalogging software, click on the Get Add-On's button below.
 
DEVICE INFORMATION & VIDEOS:
SCT Telephone Technical Support Product Manuals
To downoad the lastest product manuals, select your device from the list below.
SCT Telephone Technical Support Technical Support Videos:
Need to know how to format your device or update it to the latest firmware? SCT's easy to follow instructional videos will walk you through it step by step.