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TERMS OF USE

EFFECTIVE AS OF March 1, 2021

$2500, mix and match across Bully Dog and SCT product lines.

All direct and indirect resellers of Derive Systems products must complete the Authorized Reseller form and electronically sign the authorized reseller agreement.

We gladly accept Visa, MasterCard, American Express, Discover, and electronic transfers. Orders will ship once payment is received.

Accounts in good standing for at least 90 days who purchase a minimum of $5000 monthly may apply for a line of credit; once approved, payment terms are Net 30 days from the date of invoice.

Orders totaling $4000 or more, mix and match with Bully Dog and SCT products, and receive free freight.

Dropship orders for tuning devices are subject to a $25 drop ship fee

The cut-off time for same-day shipping for 34 units or less is 1:00 p.m. EST.
Orders placed for 35 to 200 units will ship the next business day.
Orders of more than 200 units will require additional lead time, please contact your account manager for an ETA.

Derive Systems has a unilateral Minimum Advertised Pricing (“MAP”) Policy, which can be reviewed on our website. This paragraph is intended to inform you of the MAP Policy and does not constitute consideration for this agreement, nor does it separately constitute an agreement between you and Derive Systems regarding the prices you will charge your customers for Bully Dog and SCT Products. Derive Systems does not seek, nor will it accept, from any reseller any assurance of compliance with the MAP Policy.

Resellers may request a 1-time annual stock adjustment of no greater than 5% of the prior year’s purchases. Obsolete or discontinued items are excluded from stock adjustments. A 2:1 offsetting order is required. A return authorization number is required before shipping. Freight charges are the responsibility of the reseller. All products must be complete and in new, sellable condition with the original packaging. A restock fee of up to 35% will be applied to any products that are not in a new, sellable condition. Missing components will be deducted from credit at published dealer pricing. Payment will be issued in the form of a credit upon receipt and inspection of returned merchandise. Devices that are vin-locked are ineligible for stock adjustment credit.

SCT and Bully Dog products are covered by a One Year Limited Warranty from the date of purchase. The company may extend the Warranty on a case-by-case basis based on the dealer’s circumstances. Shipping and handling charges are nonrefundable; any refund will be issued in the form of a credit.

SCT MAF’s (BA5000, BA3000, BA2600) are NOT refundable under any circumstances. All software packages are not refundable after the consumer has signed the SCT NEULA and the software has been activated. Devices that are vin locked are subject to a VIN lock fee. A Return Authorization Number must be included with any warranty claim.

SCT / Bully Dog will not issue a Return Authorization Number without first diagnosing the problem with our Technical Support Department. You may diagnose a problem by contacting our Technical Support Department by going to our support portal on either www.sctflash.com or www.bullydog.com. Many issues with the devices can be resolved with diagnosis and repair in the field. After verifying the symptoms, SCT will issue you an RA number, if the issue cannot be resolved in the field. You must keep a copy of this number for your records as well as clearly marking the RA Number on the outside of the shipping box. If the RA number is not written on the outside of the box, the shipment will be refused.

Once SCT / Bully Dog receives the device, the issue will be verified, and the device will be repaired and returned to the address specified in the RA. The average turnaround time is 7 to 10 business days from date received.

If multiple items are being sent for repair, please be sure to label each item indicating the problem.

If a product that has been returned for service requires a fee, and the fee is not paid within 90 days of receipt by SCT, the device will be returned to our inventory, and it will not be redeemable by the customer.

After rendering an out-of-warranty repair the product will gain an extended warranty to cover the repair for 30 days.

Unlock a VIN Locked device X4, BDX, Livewire TS+: $175.00
Unlock a VIN Locked device Bully Dog GT/GT Watchdog: $250
Reset changes on device: $65.00

Out-of-warranty repair (The warranty period is 1 year): $200.00

Derive Systems P.O. Box 932902 Atlanta, Georgia 31193-2902

Derive Systems 4150 Church St Suite 1024 Sanford, Florida 32771

Monday – Friday, 9:00 AM – 6:00 PM EST

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